Application

Before you apply to rent an apartment home in our community, please take the time to review this screening policy. Proceeding with applying confirms your acknowledgment in reviewing the screening policy, requirements and overall processes. 

Please note that while these are our current rental criteria, nothing contained in these requirements shall constitute a guarantee or representation by us that all residents and occupants currently residing in the community have met these requirements. Applicants for apartment homes will be accepted on a first come, first serve basis and are subject to the availability of the apartment home requested during the application process. Apartment homes listed as 'available' are those for which management has received notice of a resident’s intent to vacate on or around a specified date. However, unforeseen circumstances beyond management’s control may affect the anticipated readiness of an apartment for occupancy. As such, the availability status of a unit is subject to change, sometimes within a matter of hours or days.  There may be residents and occupants that have resided in the community prior to these requirements going into effect; additionally our ability to verify whether these requirements have been met is limited to the information we receive from the various resident credit reporting services used. It is the policy of this community to comply with all applicable fair housing laws including those which prohibit discrimination against any person based on race, color, creed, sex or gender, familial status (having or expecting a child under 18), national origin, disability (physical or mental), age (18 and older), sexual orientation, marital status or source of income. The following may be completed on all applicants: credit check, rental history verification, income verification and criminal history verification.

Resident Screening Policy

This community complies with all fair housing laws and does not discriminate based on race, color, creed, sex, gender, familial status, national origin, disability, age, sexual orientation, marital status, or income source. We will further make reasonable accommodations to our practices, policies, or procedures as required by local, state, and federal laws. Please see section below regarding jurisdiction specific policies which may supersede our global application policy.

Application Introduction

All applicants 18 years or older must complete a rental application and pay all required fees. Any resident who will live in the unit over the age of 18 must also complete a rental application to become a leaseholder and provide the necessary information to complete the appropriate screening and criminal background check described below.

We may utilize a third-party service to verify the authenticity of the qualification documents submitted with your application. All documents must be in their original format. If we are unable to verify their authenticity, your application will not proceed.

Regardless of the information outlined in this policy, Eagle Rock Management LLC and it’s affiliates,  conducts a personalized evaluation of each applicant's situation. If you have any relevant or mitigating details regarding your finances, employment, or credit history that you would like us to consider, please call the local leasing office to share this information. Any additional documents provided to us will be included in your file for future reference.

As part of the screening process, the following screenings may be conducted, based on jurisdiction of the property (see below for jurisdiction-based requirements for NJ, NY, and PA):

• Credit check
• Rental history verification
• Income verification
• Criminal history check (following legal guidelines)

Application Fees and Deposits

An application fee or background check fee is required based on the local laws of the property you are applying for. This fee covers screenings/checks and may also include coverage of administrative work to process your application. All application fees are non-refundable.

A holding deposit is required from all applicants to hold the apartment. This is not your security deposit. Once you become a resident, this deposit will apply to your rent when the lease is fully executed by all parties. The holding deposit is fully refundable if you are not approved, or you decide to cancel your application. You will receive your Holding Deposit back within 30 days from your application date if your application does not progress through the cycle. The Holding Deposit of $200 is applicable per completed application, if multiple applicants submit an application but wish to reside in the same unit, the holding deposit returns will be reviewed monthly for return as mentioned above.

Screening Criteria

We currently use a third-party agency called AmRent to run credit, criminal, and rental history checks, when applicable. This system is used to screen all Eagle Rock applicants and produces one of the following results: Approved, Conditionally Approved, Declined. If the screening result comes back as Conditionally Approved, additional documentation will be requested, if any, to formalize a final decision, depending on the circumstance noted in the screening result.

All reports will be mailed to you by  the third party after you are screened. If you have any questions or find discrepancies, please contact the third party vendor directly at (888) 898-6196, PO Box 530091, Atlanta, GA 30353 or if you would like to discuss the report upon receipt.

Applicant agrees to receive SMS text messages from or on behalf of Eagle Rock Management LLC and its affiliates. at the telephone number provided by Applicant, including AI communication. Applicant may revoke consent to receive SMS text messages at any time. SMS text message fees may apply.

• Occupancy and Limits: Based on local laws. All occupants of the unit must be listed on this application. Adults 18+ must apply and minors must be listed under the “Dependents” section. Applicants must be 18 years of age or older unless deemed to be an adult under applicable law with respect to the execution of contracts. Occupancy guidelines Are based on local town/city and/or fire code ordinances.
• Credit Check: No open bankruptcies, past due accounts, rental debt, or collections over $1,000 (excluding medical/student loans). Thresholds for delinquency are subject to change.
• Photo ID: Valid, unexpired government-issued photo ID required. Applicants may provide the following ID options to verify identify, Eagle Rock Management LLC and its affiliates reserve the right to verify identify via a third party and during individualized assessments. Acceptable forms of ID include, but are not limited to; valid un-expired U.S. Government Issues ID’s, US Accepted International ID’s, Passports, State ID Cards and Permanent Resident Cards. Other forms will be discussed with applicant if outside of the above options.
• Employment & Income: Applicants must have a combined gross income of at least 3.25 times the monthly rent. If additional requests are made to assist with verifying income provided, Applicant has 48 hours to provide from the time requested for application to progress. Not providing timely will stall the application and impact the unit reservation.
• Criminal History:
• A criminal background check will be performed for each applicant and occupant age 18 years or older. Your application may be denied based on activity that would threaten the health, safety, or right to enjoy the community by other residents. Your application may also be denied if such criminal activities threaten the safety of property owners, employees, vendors or any other community affiliated parties. Finally, denial may be a result subject to a lifetime registration requirement program under the communities State sex offender registration database. Before we deny your application on the basis of a criminal record, we will be notifying you of the proposed action along with a copy of the criminal record. You have an opportunity to dispute the relevance and accuracy of that record. You have five (5) calendar days from date of receipt of notice to dispute the accuracy of the record in writing. If we do not receive the dispute within the allotted time you will be denied.
• Rental History: Verified for compliance with landlord policies, if applicable in your jurisdiction. Poor rental debt and history may result in an adverse decision.

Proof of Income

Proof of income must be supplied based on your employment type of income source. Additional requests may be made post submission to substantiate income requirements and employment.

1. Income Requirements

• Consecutive Paystubs from the last 4 weeks
• Employer offer letter or letter of intent if the applicant has not started their employment
• Employment Verification Letter directly from employer

2. Self-Employed Applicants

• A copy of the previous year's tax return and 3 recent personal bank statements
• Financial Projection Letter from Certified Accountant

3. Retired Applicants

• Recent Social Security statement
• Recent pension/retirement statement

4. Student Applicants

• Proof of financial aid assistance for housing from educational institution
• Guarantor information (NOTE: All guarantors must also apply)
• Investment Accounts – covering 3 most recent months

Pet Policy

Pet acceptance varies by community, please refer to the property specific webpage or to the onsite leasing team to discuss the pet policy formally. Pre-approval is required, along with applicable fees, deposits, and pet rent. Visiting pets and exotic animals are not allowed. Breed restrictions may apply.

Renter’s Insurance

All leaseholders are required to always carry valid renter’s insurance. Third party policies must abide by the requirements listed in the lease agreement. Leaseholders may opt in to purchase a policy through our third party partner, , which may be paid with your rent. Access to the unit will not be given until compliance. Failure to maintain compliance throughout your tenancy may result in forced placement and/or fines applied to your account.

Application Falsification

Providing false information will result in automatic denial, and all deposits/fees may be retained as liquidated damages.

Final Application Review

Applications will not be processed until all documents, deposits, and fees are submitted.

Each applicant must submit the necessary documents in an approved format. The documentation must verify the income stated on the rental application and must be provided within 72 business hours of the request.

If your application is stopped, delayed, or you do not move into an Eagle Rock Community within 30 days of applying, you must reapply. Application fees will apply to any re-application, following state laws.

Denied Applications

All denied applications will receive an Adverse Action Notice via email.

If your screening is denied, the Landlord reserves the right to provide an email transmission with your adverse action notice, in writing, and where applicable by law. You will have the opportunity to dispute and contact our screening agency directly upon receipt.

Approved Applications

If your application is approved, you will receive a letter confirming your acceptance and outlining the next steps. Delaying your response could result in your application becoming stale and may allow the next qualified applicant to be considered for the apartment that was reserved for you originally.

Additional Policy Requirements Based on Jurisdiction

New Jersey Properties

• For applicants at our New Jersey properties, we will initially review your application and screen for credit, evictions, and conditions in accordance with the New Jersey Fair Chance in Housing Act, N.J.S.A 46:8-52 to 64 (FCHA).
• Criminal screening will not occur unless the initial screening is considered conditionally approved.
• Before making a conditional offer of housing, the Landlord may consider only whether an applicant has a conviction for the manufacture or production of methamphetamine on the premises of federally assisted housing, or whether an applicant has a lifetime registration requirement under a state sex offender registration program. The Landlord will not consider, or request from an applicant or any other person or entity, any other information about an applicant’s criminal history as part of the application process until and unless a conditional offer of housing has been made.
• Convictions requiring registration under the Sex Offender Registration Act, or a similar act may result in disqualification even if the conviction occurred more than 3 years prior to your application.
• If a Certificate of Occupancy is required by the City, Township, or Local Authority, the corresponding fee will be due at the time of application approval.

New York Properties

• If you have a bona fide copy of a credit check and background check which was completed within thirty (30) days of the date of this Rental Application, please submit these documents to us and we will not charge any credit check or background check fee.

Pennsylvania Properties

• For applicants at our Pennsylvania properties, we will not deny your application based on an eviction record or solely on your credit or screening numerical score falling below a specific threshold, or if these items were affected during COVID-19 emergency periods.
• Acceptance or denial of your rental application will involve a review of your application and conducting an individualized assessment based on uniform screening criteria.
• If your application is denied, you may dispute or request reconsideration in writing within 48 hours. You then have seven business days to provide evidence, which we will review for errors in information used for denial or mitigating circumstances showing tenancy.
• If a Certificate of Occupancy is required by the City, Township, or Local Authority, the corresponding fee will be due at the time of application approval.

Privacy Policy

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