How to Become an Eagle Rock Management Company Vendor

1. Getting Started

To become compliant with Eagle Rock Management insurance requirements and to be included in its online purchasing and electronic invoice processing platform, you must:

1. Provide a W-9 & New Vendor Form to your Eagle Rock Management contact.
2. Register with RealPage Vendor Credentialing and provide insurance documentation per the attached list (requirements may vary depending on your organization's risk level in vendor compliance).
   NOTE: Your business will be categorized as an on-site or off-site vendor based on whether your business category typically visits the property or never visits the property. On-site vendors are required to provide proof of insurance (general liability, excess liability, auto, and workers’ compensation). Offsite vendors are not required to provide proof of insurance, and can be designated exempt only by the chief operating officer. An exempt vendor will not need to enroll in RealPage Vendor Credentialing.
3. Enroll in Ops Technology, our purchasing and electronic invoice processing platform.
   NOTE: If you are a non-exempt vendor, you must sign the Eagle Rock Management Vendor Agreement.

2. Join RealPage Vendor Credentialing

To join RealPage Vendor Credentialing, you must: 

1. Call RealPage to enroll at 888-493-6938. You will be asked to provide company information and pay an annual enrollment fee.
2. Once you have assembled the documents on the checklist, they should be scanned and emailed to  VCDocuments@RealPage.com.
3. NOTE: All processing is done through RealPage. Do not send documents to Eagle Rock Management corporate headquarters or properties.
4. After you have submitted your documents, you can check on the status of your registration on RealPage’s website using the username and password that RealPage will give you, or you can call 888-493-6938.
5. If you are not approved in RealPage, provide this virtual office hours link and a one-page step-by-step guide to your insurance agent to schedule a virtual office hour with a licensed RealPage representative.
6. PLEASE NOTE:

• Until you have been approved as compliant, you may not be hired as a vendor.
  • Doing work prior to approval will delay payment and put you at risk of losing your vendor status with Eagle Rock Management.
  • Becoming an approved vendor does not guarantee being hired.
  • You should contact our on-site property staff or a corporate contact to be hired as a vendor.

If you are a current RealPage Approved Vendor you can login here:
https://vendorcredentialing.realpage.com/webapp/Login.aspx

For customer service questions about RealPage:
VCCustomerService@RealPage.com

Check out the  Quick Step Guide

3. Join Ops Technology

Once you’ve joined Compliance Depot and sent in a W-9 & New Vendor form to your Eagle Rock Management contact, you will receive a vendor invitation code to join Ops Technology – our online purchasing and electronic invoice processing platform. From there you will be able to register to become a part of the Ops Technology Vendor Network. After you are registered, Eagle Rock Management properties can send work authorizations to you electronically, and you will submit electronic invoices to Eagle Rock Management properties for processing via:
http://register.opstechnology.com/

For further information Ops Technology please contact Ops Technology at:
Email: vendorservices@realpage.com
Phone: 844-RPVENDOR